Natural Language Processing · TEE · papers

Q7a · Healthcare and finance applications

2024-02-12 · re-exam · recovered AI paper

Previous examination · complete worked answers

Question. Explain NLP use cases in healthcare and finance. [10 marks]

Answer

Domain / taskInput → method → useful outputExample and limit
Healthcare: clinical extractionNotes → entity/negation/relation extraction → diagnoses, medicines and dosesDistinguish no fever from fever; clinician review is needed
Healthcare: coding and searchClinical text → classify/retrieve → candidate billing codes or evidenceCoding suggestions are not autonomous diagnoses
Healthcare: patient messagingPatient question → intent + retrieval → approved explanationEscalate uncertainty and emergencies; protect identifiers
Finance: sentiment/event analysisNews/filings → entities/events/sentiment → issuer-specific signalsDistinguish rumor from confirmed earnings; not guaranteed returns
Finance: document extractionReports/contracts → fields/relations → searchable structured recordsKeep source spans and verify amounts/dates
Finance: customer support/compliance triageMessages → intent/classification → routed cases or flagged textHuman investigation is required; a language flag is not proof of wrongdoing
Acquire permitted text → Clean and preserve context → Extract / classify / retrieve → Evaluate on domain data → Human-reviewed use